When e-mailing or calling Young Living, please please have  your first and last name, member number, and 4-digit PIN/security code so that they can help you as fully and quickly as possible.


Customer Service- 1-800-371-3515


 Mon - Fri 6:00 am to 8:00 pm U.S. MT

- General Young Living Questions
- Account information
- Manage/update account information
- Place a regular or autoship order
- Promotion questions
- General Compensation Plan Questions
- Set up a return


Technical Support-


- Any issues with Virtual Office


Moving Your Downline-


- Sponsor changes after 5 days of enrollment
- Sale or transfers of organization
- A death of a member
- Direct deposits
- D Gary Young Foundation commission donations
- Commission check releases
- Commissions queries/questions


Product Support-


- Any information you need on a certain product


International Support- 1-800-763-9963


- Any questions you have regarding international problems or concerns


Compensation Plan/Commission Questions-


- Any questions you have about the compensation plan


Change the Name on Your Account-


- Name Change (add/subtract a co-applicant, change to/from a business name, fix misspelling... etc)
- Tax Exemption questions/requests
- 1099 Questions
- SSN questions/concerns/corrections

- To enroll a legal trust account


Conduct Questions


- Report any evidence of policy violations
- Questions about policies and procedures
- To request educational tools about Young Living Policies and Procedures


Duplicates Accounts


- To resolve or report a duplicate accounts situation (husband/wife, personal/business, same household, etc.)


Professional Accounts


- Questions about Professional Customer Accounts
- To apply for a Professional Customer Account
- To place an order for a Professional Account