When e-mailing or calling Young Living, please please have your first and last name, member number, and 4-digit PIN/security code so that they can help you as fully and quickly as possible.
Customer Service- 1-800-371-3515
Mon - Fri 6:00 am to 8:00 pm U.S. MT
- General Young Living Questions
- Account information
- Manage/update account information
- Place a regular or autoship order
- Promotion questions
- General Compensation Plan Questions
- Set up a return
Technical Support-
- Any issues with Virtual Office
Moving Your Downline-
- Sponsor changes after 5 days of enrollment
- Sale or transfers of organization
- A death of a member
- Direct deposits
- D Gary Young Foundation commission donations
- Commission check releases
- Commissions queries/questions
Product Support-
productsupport@youngliving.com
- Any information you need on a certain product
International Support- 1-800-763-9963
internationalsupport@youngliving.com
- Any questions you have regarding international problems or concerns
Compensation Plan/Commission Questions-
- Any questions you have about the compensation plan
Change the Name on Your Account-
- Name Change (add/subtract a co-applicant, change to/from a business name, fix misspelling... etc)
- Tax Exemption questions/requests
- 1099 Questions
- SSN questions/concerns/corrections
- To enroll a legal trust account
Conduct Questions
- Report any evidence of policy violations
- Questions about policies and procedures
- To request educational tools about Young Living Policies and Procedures
Duplicates Accounts
- To resolve or report a duplicate accounts situation (husband/wife, personal/business, same household, etc.)
Professional Accounts
- Questions about Professional Customer Accounts
- To apply for a Professional Customer Account
- To place an order for a Professional Account
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